You can return any item for a full refund within 30 days of delivery.
You will receive a full and complete refund of the returned merchandise in your original payment method— all you need to do is ship the item back to us per our directions. Return credits are issued within 24 hours once the item is received and inspected.
If you designated a local “green” campaign when you ordered your product(s), we will automatically deduct their percentage upon your refund.
For some products, we offer a modified version of our return policy which is based on a specific suppliers policies. If you are ordering one of these items, please learn more about its return policy at the bottom of this policy.
If your item arrived damaged or defective, we are happy to arrange for a prompt replacement.
Items must be in new condition and in the original packaging to qualify for a refund (please do not assemble or modify the product in any way). The few exceptions that cannot be returned include:
Please call our customer service number 877-222-5624 to process a return.
We package all of our products so they arrive on your doorstep safe and secure. However, if an item does arrive damaged or with parts missing, please notify us immediately. We're happy to send you replacement parts as soon as possible.
If you ordered by Truck Freight or White Glove, please note the instructions below.Our Truck Freight and White Glove return policy:
Please call our customer service number 877-222-5624 to process a replacement part.
You may return your appliance for a refund within 30 days of delivery so long as it hasn't been installed, and it is returned in its original packaging. Simply contact WeeGreen prior to making your return. Return credits will be issued within 24 hours once the appliance is received.
Please note that return shipping costs will be deducted from your total refund amount. In some cases, a manufacturer's restocking fee may apply.
As stated at the time of your purchase, clearance items cannot be returned. However, if you received this item and find there is substantial damage or some other issue, please get in touch with us. Of course we want to be fair.